How we process your images

What happens to your photos after you visit us?

Although our photos cannot be used as a substitute for the real eye for iris scanners (iris scanners are based on capturing the structure of the eye by laser, which is not possible with two-dimensional photos), the protection of your data is very important to us. After you visit us, we will anonymously save your edited photo for 5 years under the system-generated image number. Locally on our computers and on a local backup hard drive that is stored in a safe place. The sole purpose of this is to enable subsequent reorders.

During the processing of premium print- and/or file orders, it may be necessary to transmit your data (picture number(s), image file (s)contact details, name (s), delivery address,...) via dropbox in order to make them accessible to our internal order processing team. By ordering a premium print and/or file you agree to this and agree to our data protection regulations

The raw recordings will be deleted within 14 days. If you would like your data (raw recordings / edited photos) to be deleted immediately, please contact the on-site staff who will comply with your request immediately. Or use the email address given above to send us the request to delete your image files at any time. Please note that in this case a subsequent reorder is no longer possible.

Shop / kiosk Orders

Files

Your transmitted data (picture number and e-mail) are temporarily stored in a Google Cloud document in order to make them accessible to our internal order processing. The TIFF file is then uploaded anonymously via the storage service Wetransfer.com. You will receive the download link from us by email. You can download the file for 28 days. After this time, your file will be deleted from Wetransfer.com. After successfully completing your order, your personal data (email and picture number) will also be deleted. You agree to this and agree to our data protection regulations (on this page) and the data protection regulations of Wetransfer.com (https://wetransfer.com/legal/privacy).

Premium Prints

Your transmitted data (name, delivery address, image number, e-mail, comments) are temporarily stored in a Google Cloud document, the file of your edited image is temporarily stored in a Google Cloud folder in order to make them accessible to our internal order processing. After post-processing by our staff, your image file and your personal data will be sent to our partner printing company. Your personal data (name and delivery address) will then be communicated to the shipping service provider if it is necessary for the order processing. You agree to this and agree to our data protection regulations (on this page) as well as the data protection regulations of our partner printing company.

Webshop Orders

We use the SSL encryption method for our web shop to ensure the greatest possible security for your data. In the case of a reorder via our website (www.eyemazy.com), we only pass on the most necessary data to partners / service providers (e.g. shipping companies). The data you provide will be transferred to the servers of our host one.com and stored there in order to make them accessible to our internal order processing.
By using our web shop, you agree to the Eyemazy data protection provisions (on this page) and the data protection provisions of one.com (https://www.one.com/static/info-privacy-notice.do).

Files

The ordered TIFF file is uploaded anonymously via the storage service Wetransfer.com. You will receive the download link from us by email. You can download the file for 28 days. After this time, your file will be deleted from Wetransfer.com. After successfully completing your order, your personal data (email and picture number) will also be deleted. In addition to the data protection guidelines mentioned in the previous paragraph, you agree to the data protection provisions of Wetransfer.com (https://wetransfer.com/legal/privacy).

Premium Prints

Your transmitted data (name, delivery address, image number, e-mail) will be sent to our partner printing company. Your personal data (name and delivery address) will then be communicated to the shipping service provider if it is necessary for the order processing. In addition to the data protection guidelines mentioned in the previous paragraph, you agree to the data protection regulations of our partner printing company.